Mar 6, 2026 - A quick note re: Sched issues

From JoCo Cruise Wiki
Jump to navigation Jump to search

Date: Fri, 06 Mar 2026 14:11
Subject: A quick note re: Sched issues
From: JoCo Cruise
To: booked cruisers

Sched App Issues

We've received some reports of some people having trouble accessing the 2026 schedule when using the Sched app—specifically, those who had the app already installed are being prompted to enter a password for the event. (The schedule was passrod protected while we were constructing it, but it is now open and doesn't require any password.) It appears to be working fine for people accessing it via desktop.

We have the following info from Sched's customer service department:

For attendees who are still seeing the password prompt, go to My Account in the app and select Refresh All Data. You can also try uninstalling and reinstalling the app, then accessing the event again. This should resolve the issue on your end.

If they continue to experience access issues, please let us know, you should please contact support@sched.com so we can assist them directly.

We are sorry for any difficulties anyone is encountering.

Also one more note: the Fancy Headwear and Moustache Formal event was errantly placed on the wrong day; it's now been updated to occur on the Formal Night theme day (Thu. Mar. 26). Oops and thanks!

JoCo Cruise.

The original formatted email is archived at Mailchimp.