Feb 15, 2018 - Boarding Process and Day 1 Info

Date: Thu, 15 Feb 2018 16:47
Subject: Boarding Process and Day 1 Info
From: JoCo Cruise Booking
To: booked cruisers

Hi, Sea Monkeys. THIS IS THE WEEK!

SOON™ is now EXTREMELY SOON™! So we wanted to give you a basic walkthrough of the boarding process and important Day 1 events.

Be There on Time

However you are getting to the pier on Sunday, Feb. 18th—taxi, hotel shuttle, walking, etc.—HAL requires all passengers to be on board 90 minutes before departure, which means by 2:30 pm. “On board” means “checked in and physically on the ship,” so make sure you leave adequate time. And they’re very serious about this kind of thing. Don’t dawdle.

Boarding Documents and Passports

Make sure you have your passports (or other travel documents) for boarding. You should also print out and bring your HAL Boarding Passes, assuming you've checked in online like we've mentioned repeatedly. Online check-in must be done no fewer than 72 hours before departure. If you forget your Boarding Passes or don't check-in online, you won't get refused entry; you'll just have to fill out the paperwork manually at the pier.

When Can I Board?

General check-in and boarding should begin on Sunday between 11-11:30 am. (Guests arriving before the terminal is open will need to stay in the waiting area outside the terminal.) Helper Monkeys and pier staff will be on hand outside and inside to help you find where you need to go. Suite guests, please note that you have a separate line/area for check-in once you're past security.

NOTE: HAL should have provided you with "boarding times" during your online check-in process. This is to help ensure that everyone doesn't all arrive at once and to avoid soul-crushing lines and wait times. That said, if you are new to JoCo Cruise and your boarding time would have you miss most/all of the New Monkey Orientation (see below), you may check-in earlier than your "assigned" time. (We ask that only New Monkeys do this, please; see previous note re: soul-crushing lines and wait times.)

Checking In and Getting Your Stuff

When you check in at the pier, you'll receive your stateroom keycard (which you'll also use for all onboard purchases), as well as the JoCo Cruise Handbook (a.k.a. "the blue book") and a printed schedule of the Official Events. Immediately following your HAL check-in, there'll be a secondary set of tables where you'll get your Red Team/Gold Team wristbands (for Main Concert access), and your badges and lanyards. There'll be several table with Sharpies for writing your name on your badge. (Badges also include an optional "Ask me about..." section as a potential conversation starter and to share your enthusiasms.)

NOTE: when you originally booked JoCo Cruise 2018, the primary contact agreed to the JCC2018 Terms and Conditions on your booking's behalf. During the HAL check-in at the pier, all adults will need to sign the JCC2018 Terms and Conditions for themselves and on behalf of any minors under their responsibility.

Pre-purchased merch (where applicable) and swag will be delivered directly to your staterooms on Day 1. How convenient!

New Monkey Orientation

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